Terms & Conditions
Last Updated: August 17, 2026
Welcome to Vortix AI. By accessing or using our website, you agree to the terms described below. If you do not agree with these terms, please do not use our website or services.
Vortix AI provides AI-powered customer operations systems, automation solutions, AI voice agents, chatbots, workflow automation, and related technology services for businesses.
The specific services, features, integrations, and deliverables provided to a client may vary depending on the agreed project scope.
You agree to use this website only for lawful purposes and in a manner that does not:
When you submit a demo request or contact form, you agree to provide accurate and relevant information.
Submitting an enquiry does not automatically create a client relationship or guarantee that services will be provided.
Our services may use artificial intelligence and third-party technology platforms.
AI-generated responses or actions may not always be completely accurate. Depending on the system configuration, certain actions may require human review, approval, or intervention.
Clients are responsible for reviewing and approving the intended use of AI systems within their business.
Our solutions may integrate with third-party services such as communication platforms, CRM systems, scheduling tools, cloud services, AI providers, hosting providers, or automation platforms.
The availability and functionality of these third-party services may affect the performance of our solutions.
Third-party services are subject to their own terms and policies.
Clients are responsible for providing accurate information, access credentials, business rules, approved content, and other materials necessary to deliver the agreed services.
Clients must also ensure that their use of our systems complies with applicable laws and regulations.
Unless otherwise agreed in writing, Vortix AI retains ownership of its pre-existing software, systems, frameworks, templates, workflows, branding, and other intellectual property.
Client-specific deliverables and ownership rights will be determined by the individual agreement or project scope.
Where applicable, project fees, subscriptions, maintenance charges, usage charges, and payment terms will be communicated and agreed upon before work begins.
Additional work or changes outside the agreed project scope may require additional fees.
We make reasonable efforts to provide reliable services, but we do not guarantee that the website or any AI-powered system will always be available, uninterrupted, or completely error-free.
Service availability may also depend on third-party platforms and infrastructure.
To the maximum extent permitted by applicable law, Vortix AI will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of our website or services.
We may update these Terms & Conditions from time to time. Updated terms will be published on this page along with a revised “Last Updated” date.
If you have questions about these Terms & Conditions or our services, please contact Vortix AI through the contact information provided on our website.
By using this website, you acknowledge that you have read and understood these Terms & Conditions.